Privacy Policy

At Citizen Works, your privacy is of fundamental importance. We are committed to transparency
and accountability in how we handle your data. This Privacy Policy explains what personal
information we collect, how we use it, and the choices you have.

Data Collection and Use

We collect personal information you voluntarily provide, such as your name, address, email
address, phone number, and areas of interest, when you:

  • Contact us
  • Make a donation
  • Share a story or feedback

We process this data under the following legal bases:

  • Your consent (e.g., you contact us)
  • Our legitimate interests (e.g., improving our advocacy and services)
  • Legal obligations (e.g., in case of audits or law enforcement requests)

This website does not use cookies or track user behavior.

We do not sell, rent, or trade your data to third parties.

How We Use Your Information

Your data is used to:

  • Provide updates about our campaigns
  • Send emails or notices
  • Improve site performance and engagement
  • Process and acknowledge donations

We may use third-party service providers (e.g., payment processors) who are contractually
obligated to protect your data.

Your Rights (EU and Internationally Aligned)

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Delete your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

To exercise your rights, email us at [email protected].

Donations and Information Sharing

When donating, your payment and contact details are securely handled by trusted third-party
providers.

Data Security

We implement appropriate technical and organizational measures, including:

  • Secure servers and encryption for sensitive data
  • Access control and audit logging
  • Staff confidentiality agreements

Children's Privacy

This website is not intended for children under 13. If we learn we have received personal data
from a child, we will delete it promptly. Contact us if you believe this has occurred.

Contact

For privacy questions or to exercise your rights, email us at [email protected].

Privacy Team

Citizen Works & Fair Contracts
[email protected]