Skills to Challenge Corporate Power
"Never doubt that a small group of thoughtful,
committed citizens can change the world. Indeed, it is the only thing
that ever has." --Margaret Mead
In the first part of this handbook, you learned about the
structure and consequences of corporate power, particularly how corporate
wrongdoing and abuse is fundamentally integrated into the configuration
of corporations. Much more can be found on our web site at www.citizenworks.org.
If we are to build a serious citizen challenge to the conglomeration of
power in fewer and fewer corporate hands we must organize an active and
intelligent movement. This movement must be able to articulate our long-term
goals of reasserting citizen control over corporations while simultaneously
finding ways to run winnable campaigns. This section focuses on the nuts
and bolts of organizing a citizen movement that effectively challenges
corporate power.
The only way to pressure corporations and governments is to build a movement
that is able to effectively challenge injustice and unaccountable corporations.
This undoubtedly requires numbers and organization. One of the most essential
components of this movement will be local citizens banding together to
form groups that are working to chip away at corporate power while laying
the ground work for longer term systemic change. The number of people
and level of participation required will vary depending on the scale (neighborhood,
town, district, state, national) and the scope (a particular corporation,
law, initiative, or elected official). Each community will need to decide
on its own what issues will provide the best opportunity to begin to tip
the scales of power back towards the citizenry. Whatever the issue, we
know that lasting, sustainable groups and organizations will be necessary
to significantly shift power on a number of fronts.
LAUNCHING YOUR GROUP
Getting started is often the hardest, and most exciting, part of building
a campaign or social change project. A good place to begin is a kick-off
meeting, which can accomplish multiple goals: invest key leaders, activists
and volunteers in the project, present or decide on the issue, and develop
a plan of action.
The First Meeting
The first meeting of your group is a critical opportunity to generate
excitement about the campaign, demonstrate the potential of the project,
and solidify support from the people who will be able to successfully
implement the campaign. It's also very important that the meeting be organized
and relatively short, so that people come back for the next one. Here
are the basics to cover for the first meeting:
Picking the Issue. Clearly, there are a multitude
of important issues that you could work on, but it is important not to
spread your resources too thin. In most cases, it is best for young groups
to focus on one issue. You can decide before the first meeting or use
the meeting to decide on an issue. In either case, here's a list of important
criteria to consider:
- Result in Real Improvement in People's Lives: People want to know that
the issue they are working on is really going to make a difference. No
matter how interesting or noble the issue, people are probably not going
to participate unless they will gain some kind of benefit from their involvement.
- Give People a Sense of Their Own Power: Many people are hesitant about
getting involved because they don't think that they can make a significant
impact. Campaigns that create the opportunity for people to realize their
own power are more likely to be successful and will help to build a strong
and growing movement in which individuals see themselves as powerful agents
of change.
- Alter the Relations of Power: Campaigns that challenge corporate power
are fundamentally about reasserting our democratic right to control the
institutions that influence our lives. Your campaign should have the potential
to shift these relations of power.
- Be Winnable. Make sure your campaign has an attainable end-point that
also lays the groundwork for further more fundamental change.
- Be Widely and Deeply Felt. Your campaign should resonate with a large
audience.
- Be Easy to Understand. Develop a message that is accessible and compelling.
- Have a Clear Target. Know exactly who or what can give you what you
want. This could be an elected official, an executive, a business leader
or other community member.
- Have a Clear Time-frame.
- Build Leadership. You should seek out campaigns that develop the organizing
and leadership skills of your group members. This will set you up for
success in this and future campaigns.
- Set Your Organization up for the Next Campaign. Good campaigns
provide opportunities to build a volunteer and support base while developing
relationships with other organizations, funders and the media. This will
ensure that you are developing a sustainable group.
Recruitment. The first meeting doesn't need to be
a big meeting, but it does need to involve a core group of concerned and
resourceful people. You'll need to figure out who cares about the issue
and then demonstrate that coming to your meeting will benefit them. Cast
a wide net; invite members of other progressive groups, churchgoers, local
small business owners, your neighbors, students, labor union folks and
anyone else that you can think of. Keep track of who expresses interest
along with a phone number and email so you can begin to compile a list
of supporters and remind interested folks as your meeting approaches.
A general organizing principle is "the rule of halves," basically
that about half the people who sign up to attend will actually show up.
The best way to guarantee that you'll have enough people at your first
meeting is to personally contact individuals to inform them about the
meeting and tell them why their involvement would be beneficial for both
parties. A personal phone call or brief visit is usually effective.
Good Meetings. A successful meeting is one that gets
things done. It is orderly, but remains flexible enough to encourage the
sharing of ideas. It empowers participants and builds leaders, but focuses
ultimately on making decisions efficiently. Finally, it is fun and friendly
without wasting time.
The most important component of running good meetings is to set goals
for what you want to accomplish before hand. For the first meeting this
could be to determine the issue the group will be working on, developing
plans for the organization and campaign or developing a strategy to recruit
new people. Make sure that your agenda reflects the goals of your meeting.
After you've set the goals, determined the time and place, and recruited
people for the meeting, these are the basics to help you run effective
meetings: |
1. Prepare materials
- Sign up sheet. This will keep track of meeting attendance and collect
the contact information for new participants. Assign someone to greet
folks and make sure that everyone signs in.
- Chalk board or paper. Make sure the room has a chalk board or that you
bring big sheets of paper and markers for brainstorming and planning sessions.
- Minutes from the last meeting. Have at least one copy available in case
anyone needs to refer to what happened last time.
- Agenda. The agenda should be visible to all participants, so either
have it posted or bring copies. The agenda should reflect the short and
long-term goals of the group and allow room for 1) follow up on old business,
2) updates on continued projects, and 3) discussion of new proposals (see
sample agenda).
- Coffee and Snacks. This will help keep the creative juices flowing,
and people are more likely to show up if they know that there will be
food.
|
Sample Agenda
1. Introductions (10 min)
2. Update from State Senator (10 min)
3. Presentation of the goals for the campaign (10 min)
4. Brainstorm about campaign tactics (20 min)
5. Developing a plan of action (20 min)
6. Delegating of Tasks
(10 min)
7. Announcements (5 min)
|
2. Assign roles. Many groups choose to rotate these
responsibilities with each meeting, but however you decide, they should
be designated before the meeting starts.
- Facilitator. You'll need to decide whether the leader or chair of the
group will facilitate each meeting, or if this will be a rotating position.
The facilitator is a neutral figure who guides the discussion (see the
Facilitation section below for more.)
- Greeters. In addition to greeting people as they walk in (pay particular
attention to new folks!), one person should remain near the door during
the meeting, so that late-arrivers can be welcomed, briefly brought up
to speed, and directed to a place in the room.
- Timekeeper. This person helps the facilitator keep to the agenda by
gently notifying the group when it has gone on too long on a topic, or
when there is extra time.
- Note-taker. This person collects the sign-in sheets and takes notes.
The notes should be written up into "Minutes" and distributed
before the next meeting to everyone who attended the meeting and others
who were not able to attend.
- Presenters. It's an excellent idea to have multiple people giving updates
or presenting other information. You can involve new people in the meeting
by asking them to give an update or presentation - but make sure that
you prepare people beforehand.
3. Start on Time.
4. Introductions. Introductions are a must unless
they will be unwieldy due to the size of the group. They can set the tone
of the meeting and make the meeting more welcoming for new people.
5. Review the Agenda. You should post the agenda on a board visible
to everyone in the room, or make copies available to everyone. At the
beginning of the meeting, briefly review the agenda and ask if anyone
has additions. Agreeing on the agenda will help the facilitator keep the
discussion on track.
6. Facilitation and Sticking to the Agenda. Leading
a meeting can be tricky, but when it's done well it makes the time efficient,
fair, and productive. Your group may decide to rotate facilitators each
meeting, or have the chair of the group lead each time. Either way, the
facilitator needs to know how to listen and encourage everyone's participation.
The facilitator will need to maintain a neutral stance while running the
meeting and allow all opinions to be heard. In cases of a vote, the facilitator
can temporarily take off the leader hat and cast a vote, but during discussion,
this person should remain neutral. During discussion a good way to keep
track of people who want to give input is to keep a "stack",
which is basically a line for speaking, where people get to speak in the
order they raise their hands and the facilitator calls them.
7. Follow up. Do it promptly! We all lead busy lives
and most of us need a little friendly nudge to follow through on tasks
we've committed ourselves to. Email is an efficient way to communicate,
but not always the most effective. If you're trying to make sure someone
does something, the best method is usually a phone call. It's likely that
not everyone in the group will operate with email, so you'll need to figure
out a protocol for communication, such as a phone tree system or fax.
Research
Do your homework! You've got to be informed to develop a strategic campaign
and communicate its importance. In addition to researching the problem
side of your campaign, you might need to do a bit of research on local
elected officials, corporate executives, or the decision-making process.
There is usually at least one person in each group who feels more comfortable
and excited about doing research than grassroots organizing, so find out
who that person is and let them lead the way on digging up good facts
to fuel your work! Understand that if your campaign succeeds in stirring
up discussion about change, then there will undoubtedly be people who
criticize your stance and information. Be as prepared as possible to justify
your claims with solid, credible facts and citations for where you found
the information. When fighting corporations, the best weapons are often
facts that you find in their own materials! For information about researching
corporations see page 25.
Campaign Planning
Do it early and review it often. Campaign planning is one of the most
important, yet overlooked components of running a project. A good campaign
plan will outline your overall strategy, define your tactics and put it
all into a timeline. Strategies and tactics are often confused, but they
are different. Strategy is the broad approach you are using to achieve
your goals (for instance, leveraging the power of the target's constituency
to pass corporate reform legislation) while tactics are the methods that
you employ to carry out your strategy (demonstrate grassroots support
through handwritten letters and phone calls to pressure the target).
Here are parts of the planning process:
1. Clearly state what you want.
2. Figure out who has the power to give you what you want. This
is the target. In some cases it will be an elected official, in some cases
it will be an executive, and sometimes it will be an entire government
agency.
3. You'll need to sort out the relations of power among all people
and entities involved, and a good way to do this is to create a power
map. This is a visual representation of the steps between you and the
target. It shows all potential constituents, allies, intermediaries, and
other people, entities, and resources that could help you win your campaign.
Place your target at the center of your map, and then identify all of
the people, institutions and forces that influence your target. For instance
if a corporate executive is your target a few of the influences could
be shareholders, customers, and public opinion of their brand. If it's
an elected official, your power as a voting constituent is clear. Ask
the question, how can we influence our target directly or through the
other factors that are influencing her? Then ask, how can we demonstrate
this power to the target and to others who will help us?
4. Inventory your resources, including people, working space and
supplies, phone lists, money, vehicles, and anything else of potential
value.
5. Set goals. Be realistic and consider your resources, but also
challenge yourself and be confident that an organized group can achieve
a lot! You should set both long and short term goals for the campaign;
long term goals being what you ultimately want to achieve (pass corporate
three strikes legislation) and short term goals being the intermediate
steps that allow to you to reach your ultimate goal (generate 500 petition
signatures, hold two press conferences and meet with 10 state legislators).
This will allow you to evaluate your progress, trouble shoot any setbacks,
celebrate intermediate success and know what has to happen to win.
6. Be inclusive. Find ways to be inclusive and build leadership
within the organization, as well as constantly develop a base of supporters
and volunteers that includes all parties whose voices would be valuable
to the group.
7. Set a timeline for achieving each step of your plan and ultimately
winning your campaign. A written plan that outlines weekly or monthly
goals is important for staying on track. Involve many people in the timeline
development process; people tend to be more invested in projects that
they actively contributed to from the beginning. Share your goals, plan
and timeline with everyone who is working on the campaign.
8. Evaluate. In addition to continually critiquing the campaign
as you go along, you'll need to build formal structures for evaluating
the successes and failures of the project.
THE CAMPAIGN: TOOLBOX OF TACTICS
THE POWER OF THE GRASSROOTS
As the familiar organizing saying goes: there are two types of power,
money and people. Grassroots tactics involve organizing the power of people
to demonstrate that citizens support your platform and, hopefully, strategically
directing this power in order to pressure your target to meet your demands.
Some common grassroots tactics include writing letters, generating phone
calls, sending faxes or emails to your target, collecting petition signatures
and door knocking. Think strategically about what type of grassroots action
will have the most effect on your target. For example, handwritten letters
to a local legislator from constituents are effective because elected
officials need to listen to those who put them in office. Handwritten
letters carry much more weight than emails or sign-on letters because
people have to invest much more of their time. If you are targeting a
CEO, phone calls from shareholders may be more effective than emails from
citizens.
Volume is essential for grassroots pressure to be heard above the din
of money, so find ways to involve dozens, hundreds or thousands of people
in your grassroots actions. An effective way to do this is to organize
events where you generate signatures, letters or phone calls. There are
endless opportunities to organize these events; just brainstorm locations
where there will be a high volume of people. Think concerts, bus or metro
stops, festivals, grocery stores, the meetings of other progressive groups,
or the local progressive bookstore or coffee shop.
Tips:
- Set a realistic but challenging goal for your grassroots effort (calls,
petition signatures, whatever) both for your overall campaign and for
each specific event.
- Recruit volunteers! Drives to generate petition signatures, letters
or phone calls are a great activity for new and veteran volunteers alike.
Remember the universal truth of organizing, that about half the people
who sign up to help will actually show up.
- Remind volunteers of their commitment the night before with a quick
call.
- Develop a script that quickly and effectively conveys your message.
For example: "Corporate crime costs society billions of dollars,
yet often goes unpunished. Will you sign this petition to pass legislation
that would punish corporate criminals if they repeatedly commit egregious
crimes?"
- Practice the script and approaching people. Talking to strangers can
be intimidating and practice will give you confidence.
- Bring enough materials including petition forms, clipboards,
pens, fact sheets and other informational materials.
In addition to pressuring your target, grassroots tactics provide an
excellent opportunity to educate the public about corporate abuse of power
while recruiting new supporters and volunteers. In order to create a meaningful
dialogue about the role that corporations play in democracy we need to
create opportunities to talk to regular folks about our work. Petitioning
or door knocking are great tools to begin these conversations. Talking
to strangers about political issues can be intimidating, whether it is
knocking on doors to gather petition signatures or handing out flyers
in a parking lot, so here are some suggestions about how to more effectively
approach and engage people.
- Run formal and informal trainings. Lack of confidence is often a formidable
barrier people need to overcome before they take action. Also, many people
view activism as something that "other people" do instead of
skills that every citizen should be cultivating. Trainings provide people
the opportunity to develop activism skills and the chance to realize that
they can be confident and effective agents of change. Trainings can be
formal sessions, incorporated into meetings or right before a grassroots
outreach event.
- Be friendly. People will be more likely to stop and talk
to you if you are upbeat and friendly.
- Make Eye Contact. This conveys confidence, legitimacy and humanity.
- Master "the ask." Whether you are asking for petition signatures
in a parking lot or for handwritten letters at someone's front door, ask
for people to take action with confidence.
- Pair up veterans with new folks. This will make the experience more
fun and less daunting for new people and will give experienced volunteers
the opportunity to offer feedback to the newer folks.
- Ask supportive people to volunteer. If our movement is going to be effective
we need to involve as many people as possible. Don't be afraid to articulate
this to people as you are generating grassroots support by asking them
to volunteer.
- Have fun!
EDUCATIONAL FORUMS
Educational forums are an excellent way to jumpstart a serious dialogue
about how corporations are crippling democracy, bring new people into
our movement, develop our knowledge base about corporate power, motivate
people to take action, as well as give people the facts and tools they
need to become active. You don't need to be an expert on corporate history,
theory, and law to assert your belief that citizens and not corporations
should have the power to shape our democracy, but a better-developed
understanding will help us more effectively articulate our perspective.
Here's a guide to organizing educational forums:
Step 1: Develop goals. What topics
do you want to cover? What do you want attendees to be able/willing to
do upon leaving? How many people do you want to attend? Are their specific
constituencies that you want to reach out to? How many and what types
of speakers do you want? Do you want media attention? How many volunteers
will you need for a successful event?
Step 2: Set the date, place and time. Libraries,
churches, schools, and non-profit organizations often have free or cheap
space available. Work to find an accessible location with easy parking
(or accessible by mass transit) and pick a time that will be easy for
working folks to attend.
Step 3: Invite speakers. Look for speakers
that will help you meet your goals. Be sure to have an idea of what you
would like each speaker to discuss and to the invite them as early as
possible. Citizens Works has a corporate reform commission composed of
experts on a variety of issues who may be available to speak at your event.
Step 4: Develop an agenda for the event. This
should include speakers, including the titles and topics of their talks,
breaks and enough time for people to register or sign in and get settled
before the event begins. You can also use this agenda to recruit people
to the event. This is a good time to make sure that you are thinking about
ways to involve people after the forum.
Step 5: Recruit, recruit, recruit! Attendance
is likely the most important, and the most difficult part of organizing
an educational forum. Start by brainstorming a list of people that you
would like to have in the room, like shareholders, small business owners,
other progressive activists, college and high school students, and church
members. Then decide how you can reach them. Flyers and emails are good
ways to let the general public know about the event, but tend to yield
less results that personal invitations. More effective recruitment techniques
include making announcements at other groups meetings, personally inviting
friends and family, and calling through lists of past volunteers and supporters.
You also could set up an informational table at a local grocery store,
festival, concert or other progressive event in order to sign people up
for your forum.
Step 6: Keep track of who signs up. Either
a formal registration process or informal sign-up lists are fine, but
it is essential to gather the names, phone numbers and emails of interested
folks so you can make sure to meet your goals (remember the pesky rule
of halves and recruit double!) as well as remind people of the event via
email and phone calls.
Step 7: Turn out the media. If you decide
to invite the media, make sure that you have a plan to invite and follow
up with local new outlets. See page 23 for a guide.
Step 8: Double check logistics. Details can
have a big impact on the overall success of your forum so be sure to think
through the entire event. It's a great idea to walk through the space
before the event, decide how you want the room arranged, pull together
any materials that you want available to attendees. Make sure that everyone
who attends either registers or signs in so you can keep track of supporters.
It is also helpful to post signs directing people to the exact location
of the event or have greeters welcoming people as they walk into the building
and directing them to the forum.
Step 9: Follow up! In addition to sending
thank you notes to speakers and others who helped with the event, make
sure that you have a way to follow up with forum attendees, especially
if they expressed interest in your group.
LOBBYING DECISION-MAKERS
While corporate big bucks often dominate the attention
of our elected officials, senators and representatives on the local,
state and national level do listen to and meet with their constituents.
After you have decided that a lobbying meeting is strategically important
for your campaign, find ways to demonstrate public support (i.e. the
grassroots power!) behind your platform. A few ideas: bring your "grassroots
results" (handwritten letters, petitions signatures from constituents,
etc.), involve respected and/or well known community members in the
lobby meeting, or deliver an endorsement letter from independent business
owners.
Here's a guide for a successful lobbying meeting:
Before the Meeting
- Make an appointment. Simply call your representative's
office, identify yourself as a constituent, quickly state the reason
for your meeting request, and ask for a meeting. If your Senator or
Representative is not available, ask to meet with her staff. Obviously,
local and state level officials will be more available that national
members of congress.
- As soon as you made a lobbying appointment, send
a confirmation letter confirming the meeting and describe why you
want the meeting.
- Gather your delegation. Again, bring more that
the usual suspects and consider whose voices will carry weight with
this particular elected official.
Preparing for the Meeting
- Establish your agenda and goals. The most important
part of this process is determining your "ask", or what commitment
you want the elected official to make.
- Research your elected official. This will allow
you to tailor your message and determine what is a realistic "ask."
- Divide up roles for the meeting, including a
group leader and people to run different parts of the meeting (see sample
lobbying agenda below).
- Practice! Definitely rehearse your meeting.
At the Meeting
- Be concise and diplomatic. You may have a limited
amount of time, so keep your presentation short and to the point while
making sure you effectively articulate your position. It is important
to listen to the elected official even if their viewpoint differs from
your own and allot sufficient time for them to express their opinion.
Don't be argumentative or confrontational.
- Include a local and personal angle. Convey why
excessive corporate power affects the elected official's constituents
and use specific examples or cite statistics. Personal stories or examples
from the local community can be particularly powerful.
- Get a commitment. When asking for a commitment
or an opinion, don't let the elected official avoid or change the subject.
Ask for their position on your issue, and follow up with a specific
request for a commitment.
- Don't be intimidated. It's ok to say that you
don't know the answer to a question, just let the official know you
will get back to them with a response.
Sample Lobby Meeting Agenda for Three Strikes Legislation:
I. Introductions.
II. Overview. Go over why you asked for the lobby
meeting and what you plan to cover in the meeting.
III. Thank for past support, if appropriate.
IV. Presentation of the problem. Explain why you
are concerned about excessive and unpunished corporate crime, how this
affects your community perhaps citing local examples.
V. Solution. Present Three Strikes legislation as
an integral way to ensure that corporations comply with the law, to deter
corporations from engaging in criminal behavior and to minimize negative
effects on employees, communities and the environment.
VI. Request a commitment. Ask the elected officials
to support, co-sponsor legislation, make a floor speech or write a "Dear
Colleague" letter in support of Three Strikes legislation.
VII. Response. Let the official explain her position.
VIII. Questions and Answers.
IX. Wrap-up/Thank You. Clarify what each party has
committed to do as a result of the meeting and thank the official for
taking the time to meet with you.
After the Meeting
- Follow Up. Send a thank you note to the official and her staff, including
any follow up information that they requested, you promised, or that you
think she would find helpful. Work to be a resource for the elected official,
which is an excellent starting point for a relationship.
- Build a Relationship. A lobby visit should never be the end of contact.
Stay in touch in order to develop a relationship that will be useful in
the future.
Pressuring Corporate Leaders
Because corporate leadership is not an elected position, you will need
to approach meetings with corporate leaders differently than with government
officials even though the preparation for the meeting will be similar.
Here are some hints:
- Find ways to demonstrate your power. Corporations are unaccountable
to the general public, but there are groups whose voices carry weight.
Shareholders, investors and business leaders could be very effective messengers.
- Large corporations often spend millions of dollars cultivating their
brand and image, and we can use this to our advantage. Bring the media
to a creative event that exposes corporate crime, abuse or irresponsibility
and don't stop the pressure until your demands are met.
- Use customer testimony. Consumer power lies mainly in our buying power,
so it could be persuasive to bring a life-long customer who explains why
they are considering taking their business elsewhere.
- Don't threaten what you can't deliver. Boycotts are very difficult to
organize because they require massive public education and support. Don't
threaten a corporation with a boycott or other action that you aren't
going to be able to make happen.
- Research your executive. Perhaps with a bit of research you can uncover
a unique way to pressure a particular corporation through the individuals
who work there. Maybe the CEO regularly attends a local church and would
listen to church leaders.
- Remember that we are challenging the way corporations are structured
and not the individuals who are in them. We are not looking for individual
villains, but seeking ways to limit the ways that corporations interfere
with democracy. Executives may be more receptive if they understand that
you are not personally attacking them.
MEDIA
When used effectively and creatively, the media can be an excellent way
to educate the public, put pressure on corporations and elected leaders,
build recognition for your group and cause, and ultimately, catalyze a
broad discussion about the proper role for corporations in a democracy.
There are several common avenues for media coverage.
News articles or stories. These generally cover some
sort of news worthy event or current happening. There are ways to create
these opportunities by holding press conferences, launching campaigns,
organizing demonstrations, or inviting media to other timely events. Don't
forget about your local paper!
Letters to the Editor (LTEs). The letters page in
many papers is a great indicator of public opinion and is thus read by
citizens, executives, and elected officials alike. LTEs are also a fairly
easy way to get press coverage.
Editorials and Opinion Editorials. Editorials are
written by the staff of a newspaper while Opinion Editorials are authored
by experts, community members or recognized leaders. Both are powerful
vehicles for conveying your message to a broad audience and widely read
by policy makers and business leaders.
Radio Shows. Conservatives have long recognized and
utilized the radio as an effective vehicle to influence public opinion,
so it is important to claim airtime for progressive voices. The easiest
method is to call into a radio show when they are soliciting comments
from community members, although you may also be able to land a spot as
a guest. Don't forget about public radio, college radio or other community
access stations.
Television. While TV can be the most difficult medium
to break into, it can also be the most effective due to the breadth of
the audience. Use creative and visible tactics to make your event "TV
worthy." Also, check out our tips on working with reporters.
Magazines, Journals and Newsletters. There are a
variety of progressive and mainstream publications that you could target,
as well as organizational newsletters.
The Internet. Many on-line publications accept submissions
from the public. Also email and the web sites of allied organizations
could be good vehicles to convey your message.
HOW TO BEGIN
The first step to working with the media is to develop a concise, compelling
message. Generally, it is a good idea to decide on three major points
that encompass the problem and your proposed solution.
Hints for developing an effective message:
- Know your target audience and their motivations.
Generally people are motivated by self-interest so convey why your campaign
affects the lives of everyday people.
- Keep it simple. Use language that everybody understands
and avoid insider jargon. Especially when dealing with television, you
should boil down your message to a "sound bite" that contains
the core content of the message that you want to communicate so even
if you only have a 10 second spot on the nightly news you are able to
convey your platform.
- Test out your message on laypeople uninvolved
with your organization to gauge its effectiveness.
GETTING PRINTED
NINE STEPS TO A SUCCESSFUL LETTER TO
THE EDITOR
- Be Timely - Capitalize on current events and
stories. The more quickly you respond, the more likely you are to get
printed. Many papers give preference to LTEs that reference a specific
past article.
- Follow the Guidelines - Generally, papers have
guidelines for submitting LTEs. Follow them.
- Short and Sweet (and Simple) - Papers usually
only print a few paragraphs, so make your point quickly, clearly and
stick to one subject.
- Hook the Reader - Many people scan the paper and
read what grabs their attention so use a catchy first sentence to "hook"
the reader.
- Think Locally - Corporations often seem too huge
and distant to change so it is critical that we find ways to demonstrate
how excess corporate power affects our everyday lives in order to motivate
people to take action.
- Sign Your Letter - Include your name, address
and phone number. Often newspapers contact people before they print
letters so your contact information is important.
- Follow up - Call the newspaper and ask if they
are going to print your letter. Just ask to speak to the person in charge
of letters to the editor. If they don't plan on printing it, ask for
feedback.
- If You Don't Succeed, Try Again - Newspapers
get a lot of letters to the editor, so if they don't print yours, try
again. Every time you submit a letter you are educating the editorial
board, and paving the way for future letters to be printed. Don't give
up!
- Share Your Success - Let us know when you get
printed so we can share your success with the rest of the corporate
reform network.
OPINION-EDITORIALS (OP-EDS)
Op-eds are often viewed as a barometer of public opinion and can be extremely
powerful. The same tips apply to op-eds as letters to the editor, although
you must carefully select your messenger because op-eds are printed when
the newspaper staff views the author as an "expert" or a prominent
leader. Once you have identified your messenger (business owner, accountant,
investor, church leader, etc.) pitch your idea to them and give them your
ideal op-ed. Your messenger can then sign onto the op-ed you have written
or write their own piece. Remember to follow-up with newspaper staff.
EDITORIALS
Editorials are authored by the newspaper staff and can be very influential
vehicles to persuade policy makers of your viewpoint. See if you can schedule
a meeting with the editorial board to pitch your position and view these
meetings as mini-lobby meetings (see lobbying and working with reporters).
At the editorial board meeting you should demonstrate broad support for
your position, again carefully picking your messengers and practicing
your presentation beforehand. Your presentation should be about 10-15
minutes. This leaves plenty of time for questions, which is how journalists
are accustomed to getting information. Make sure to ask them if they will
write an editorial on corporate reform and if so, when. If they decline
to print an editorial, propose that they print an op-ed from you. In any
case, be gracious and thank the editors for their time.
PRESS EVENTS
Press events are timely and exciting opportunities to generate media around
a newsworthy happening. This could be a press conference about a campaign
launch, a corporate scandal, an anniversary of a historic or important
event or it could be a rally or demonstration, an educational forum, or
direct action. The opportunities to create press events are endless, but
to get the press to turn out you will need to make sure that your event
is timely, relevant and appealing. Whatever avenue you choose to get your
issues in the media, here is a guideline to a successful press event.
Step 1: Develop the idea and message for your
event. Be creative!
Step 2: Find ways to entice the media. This
could be large numbers of people, big name speakers, or creative and relevant
angle to a current issue.
Step 3: Pick a convenient and interesting location
that relates to your event. Schedule your event on slow dull news days
and allow enough time to process for the local evening news. 11:00 a.m.
is a good time for a press conference.
Step 4: Develop the materials. A sample press
advisory and press release are in the appendix. Other materials could
include interesting visuals. You will also want to prepare a press release,
which essentially is your ideal article, as well as a sign in sheet for
reporters.
Step 5: A week before the event, send out your
press advisory with the basic who, what, when, why of your press event.
Don't send out your press release until after the news conference and
re-send your press advisory the day before the event.
Step 6: Follow up to make sure that the right
reporter received the advisory and to personally invite journalists to
your event. The first time you talk to the reporter you will want to pitch
the story to them conveying why they should cover it.
Step 7: Practice your presentation! Pick an
articulate spokesperson and remember that on T.V. tone and body language
also convey information.
Step 8: On the morning of your event call through
your media contacts one more time to remind them of your event and
to nudge them to show up.
Step 9: Make sure reporters sign in at your event,
so you can follow up with them afterwards and invite them to your next
event.
Step 10: After the press conference, fax your
press release out to media outlets that didn't attend. Call through
your entire media list and ask everyone to print your story. Be sure to
keep track of all our your media hits, as well as your contact with reporters.
WORKING WITH REPORTERS
When you are holding press events, you have two goals. In addition to
gaining media attention for a particular event, you also want to develop
good relationships with reporters so they will cover future events. Here
are some hints:
- Keep an up to date press list that includes press contacts, phone numbers,
and a record of your interaction.
- Pay attention to the authors of articles and work to develop relationships
with progressive reporters.
- Always be polite and respectful when talking to reporters. Press calls
are a critical element to generating media attention, but reporters are
often very rushed and have multiple demands on their time. Be confident
when pitching your story, after all, reforming corporations is critical
to the health of our democracy, but also be concise and brief.
- Practice your pitch! You may have less than 60 seconds to convince a
reporter to show up to your press event, so make sure you are as articulate,
concise and compelling as possible.
- Work to be a resource by providing additional and helpful information
and answering reporters questions.
- Respect that reporters have deadlines. It's best to reach them in the
morning or early afternoon, as reporters are busiest in the afternoons
and evenings.
MAINTAINING YOUR ORGANIZATION
Organizations that last need both smart, winning campaigns, and a strong
internal structure. In addition to filling gaps so as not to duplicate
existing efforts, new organizations should seek to work in coalition with
existing groups when possible. They should also have systems in place
to develop the leadership skills of everyone in the group, and be able
to raise enough funds to maintain and build the organization. Also, groups
should be continually recruiting new people and reaching out to diverse
constituencies to build the strength and breadth of the group. In most
campaigns, recruitment fits naturally as an essential campaign component,
but organizations should make sure that on-going recruitment is always
part of the plan. Following are guides to help maintain a strong organization.
DEVELOPING LEADERSHIP
Strong leaders often determine the success of an organization or a campaign,
not only due to their own leadership abilities, but also to their commitment
to developing leadership skills in others. There is an enormous amount
of work needed in order to create a just and sustainable world in which
corporations are accountable to people. The only way we can move towards
this vision is to train as many people as possible in the skills they
need to be effective agents of change, individuals who, in turn, can teach
others these same skills. Keep in mind that leadership is developed and
not discovered and is a skill that most people can develop and refine.
Following is a guide adapted from Organizing for Social Change, Midwest
Academy Manual for Activists.
Start With Self-Interest
People give their time to a cause or struggle for a variety of different
reasons, but almost invariably these reasons spring from a place of self-interest.
After all, someone who is going to work hard and spend the time necessary
to win a campaign or develop an organization probably wants something
in return. The reasons could include a personal connection to an issue,
desire to gain new skills, satisfaction, friends, or connections. Volunteers
could be seeking out excitement, recognition, or an "in" to
a new career, or wanting to reassert citizens rights to determine the
appropriate role for corporations in a democracy. In order to effectively
develop the skills of potential leaders, and continue to build their commitment
to your group, you will need to know what is motivating a particular individual
so you can match the needs of the organization or campaign to the personal
goals of that person. The core of successful organizing is building relationships
people; finding out the motivation of a volunteer or potential leader
is a great way to start or develop a relationship, just ask questions
about why they are interested in working to reform corporations. Once
you know a bit more about an individual's motivation and goals, you can
better find a role with your group that will be rewarding for the individual
while furthering organizational goals.
Create Leadership Opportunities
There are two ways that people develop leadership skills, either by attending
trainings designed to teach people skills, or in a more hands-on way by
just trying new things. A good organization and campaign finds ways to
provide both opportunities to their volunteers. You can think of the leadership
opportunities in an organization as a ladder or pyramid, with a foundation
of "entry level" activities followed by other actions that require
an increasing amount of time, investment and responsibility. Most people
begin their involvement with activities that require only a small amount
of commitment and then take on increasing amounts of responsibility. Entry-level
activities could be attending an event or donating money. This might be
followed by a one time volunteer activity, like office work or staffing
an information table. The next step could be acting as a captain at an
outreach event, or helping to organize other volunteers. The next level
of involvement may require a longer-term commitment, like sitting on a
committee or coordinating a specific campaign. The further up the pyramid
that a person progresses, the more involved they become in determining
the direction of the organization. The folks at the top of the pyramid
are responsible for coordinating the overall work of the organization,
long term planning and much of the logistical side of maintaining and
developing an organization. People at every level of the leadership pyramid
are equally important, as a successful group needs people at every stage.
Guidelines for Leadership Maintenance and Growth
Proactive Evaluations. Look for and give positive
as well as growth-producing, feedback. Regular group evaluations at meetings
are good.
Institute the Rotations of Roles, and Develop Systems
for Training People for New Roles. Few of us want to remain doing
the same job forever.
Make Sure Leaders Are Enjoying Their Positions. If
leaders are not enjoying their positions, they will either get frustrated
and quit or make themselves and those around them miserable.
Use Strong, Skilled Leaders to Train Others. Every
strong leader should be training others. No one should become "irreplaceable."
Build leadership development into every position.
Ask Leaders to Set Personal Leadership Development Goals
as Part of Your Annual Goal-Setting Session. Provide needed support
and training to help leaders achieve their goals, as long as they don't
conflict with the organization's goals.
Skills and Qualities
There are some qualities that good leaders generally share like commitment,
honesty, a positive outlook, self-assurance, a trust in people and a healthy
mistrust of unaccountable institutions. In addition to these qualities,
there is set of skills that we should be seeking to develop in leaders:
Listening: Good listening means not only opening
one's ears but also really concentrating on what someone else is saying.
Diplomacy: Leaders must learn to be direct, assertive,
and yet tactful, unless a group has consciously decided in a particular
situation not to be diplomatic.
Recruitment: Almost all leaders need to recruit others
to work with them in some capacity or other. Thus, they must clearly understand
how to recruit and develop experience recruiting.
Personal Organization: Leaders need good systems
for keeping track of meetings, following up with people, making calls,
and so forth.
Goal Setting: All leaders need to develop skills
in setting measurable and realistic goals. Without such goals, we are
unclear about where we are going. If we get there, we don't know to congratulate
ourselves. Learning how to set such goals helps avoid leadership burnout.
FUNDRAISING
One of the biggest challenges to groups, whether a small community group
or nationally well established non-profit organization, is raising the
funds to maintain and expand your work. It is an ongoing process and the
effort should be incorporated into many of the group's activities but
without dominating the selection of projects. In many cases, fundraising
events can double as good recruitment or media events, and there is always
an opportunity to build leadership throughout this process, so fundraising
can be seen as opportunities to achieve other organizational goals. Most
groups find that a broad range of fundraising approaches is necessary
for long-term sustenance, and you'll need to plan out your fundraising
just like you do the rest of your campaign. The following are various
categories of sources of income.
Dues or Membership. Many groups ask that members
pay a one-time, monthly, or annual dues fee to help sustain the group,
sometimes with a sliding scale respective of status as student, senior
citizen, or coalition partner. Dues can be a good way to diffuse large
operational costs, but always remember that paying a periodic membership
fee does not in and of itself constitute active contribution to the group.
For some large national groups, it is effective enough to have passive
members who mainly contribute by writing a check once a year, but this
will not be enough for a local action-oriented group.
Grassroots Events and Appeals. Events are a great way to raise awareness,
build a reputation for your group, and bring in contributions from concerned
individuals who are sympathetic to your cause, but who may not necessarily
be able to commit to joining as an active member. They are effective when
you link solving a problem directly with the event's revenue, so that
people gain a sense of efficacy. In other words, you don't want to appeal
to potential donors by saying that you need money so you can pay the groups
phone bill next month, but rather, their money is an important contribution
to the cause you're fighting for. Following are some ideas for grassroots
fundraising, though this list is not exhaustive, and remember that your
creativity and ingenuity will go a long way in creating memorable, successful,
fun and lasting events.
Benefit Concerts, Talent/Variety Shows
Car washes
Bake Sales, Book Sales, Yard Sales,
Raffles
Auctions
Brunches or Dinners
Public Television Tele-a-thon
Walk-a-thon
Door-knocking
Foundation Grants. Even though it requires significant
research, writing, and time to acquire a foundation grant, the pay off
is generally large and certainly worth the effort. While grants are
usually given for specific campaigns or projects, it is sometimes possible
to apply for operating budget funds. In any case, the proposal should
clearly state the purpose of the project, follow the application guidelines,
and be customized to the specific foundation as much as possible. There
are many good online sources for citizen group and nonprofit grant fundraising.
Here are a few:
The Internet Nonprofit Center includes an extensive FAQ
section, www.nonprofits.org
The Foundation Center Library is a national clearinghouse, www.fdncenter.org
Ohio Citizen Action has compiled a great list for small groups, www.ohiocitizen.org
BUILDING COALITIONS
In many cases your group will benefit by partnering up with other groups
to add power to your message and broaden your base of support. As part
of your campaign planning and power mapping, you should consider which
community groups or associations might help you demonstrate your power
to the target. Coalitions are usually formed for short-term campaigns,
but the relationships built will benefit the groups involved for future
events, networking, and increasing capacity for grassroots efforts.
Neighborhood groups, churches, PTA's, small business associations,
environmental groups, and civil rights groups could all be natural allies
for your corporate reform work. You'll need to consider what value potential
coalition members might bring to the campaign in terms of resources,
broadening the power base, and improving publicity.
When joining a coalition, you should consider the potential
overall disadvantages as well. Possible drawbacks include compromise
on priority issues, distraction from other goals of organization, and
structural problems that result from inequality in resources and power.
Clearly stating expectations and guidelines in the coalition building
process can prevent many unnecessary conflicts down the road.
Back to Table of Contents
>>next section
Last Updated Febuary 2003
|